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PRIVACY POLICY

We collect the following types of personal data:

a. Information You Provide:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Payment details (processed securely and not stored by us)

b. Automatically Collected Data:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site

Cookies and tracking technologies (see Cookies section below)

c. Third-Party Data:

If you interact with us via third-party platforms (e.g., social media or payment processors), we may collect information shared with us through those services.

 

We use your personal data for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your account, orders, or customer support requests
  • To send marketing emails or promotional offers (with your consent)
  • To improve our website and user experience
  • To comply with legal and regulatory obligations

Under the GDPR, we process your data based on the following legal grounds:

  • Consent: When you provide explicit consent for marketing or other optional communications.
  • Contractual Necessity: To fulfill a contract, such as processing your purchase.
  • Legitimate Interests: To improve our services and protect our business operations.
  • Legal Obligation: To comply with applicable laws, such as tax or anti-fraud regulations.

We may share your personal data with the following:

Service Providers: Third parties who help us process payments, deliver orders, or manage our website.

Legal Authorities: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

We do not sell or rent your personal data to third parties.

If you access our website from outside the Cayman Islands, please note that your data may be transferred to and processed in jurisdictions that may not offer the same level of data protection as your home country. However, we take appropriate safeguards to protect your data in compliance with the GDPR, including the use of Standard Contractual Clauses for international data transfers.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Order data: Retained for [insert duration] for accounting and tax compliance.

Marketing data: Retained until you withdraw your consent or opt out.

As a resident of the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Restriction: Restrict the processing of your data under certain conditions.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Revoke your consent for data processing at any time.
  • To exercise your rights, contact us at (support@shoppershorizon.com).

We use industry-standard security measures to protect your data, including:

  • Encrypted payment processing
  • Firewalls and intrusion detection systems
  • Regular security audits

While we take all reasonable steps to secure your data, no system is 100% secure, and we cannot guarantee absolute protection.

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic and usage
  • Deliver personalised ads

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us analyze user behavior (e.g., Google Analytics).
  • Marketing Cookies: Used for targeted advertising.
  • You can manage cookie preferences in your browser settings.

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, contact us immediately at (support@shoppershorizon.com).

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or your data rights, please contact us:

Shoppers Horizon Ltd.
Email: support@shoppershorizon.com
Phone: (345) 323 – 6887

Still have a question?

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